Privacy Policy

1. Introduction

Menubar (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website builder platform and related services.

By using Menubar, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, phone number, and business details (restaurant name, address, and description).

Content You Provide

We store the content you upload to build your website, including menu items, descriptions, prices, images, and business information.

Order Information

If you use our ordering features, we process order details including customer names, contact information, delivery addresses, and order contents. This information is shared with you (the restaurant) to fulfill orders.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, and time spent on the platform.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your restaurant website
• Process and facilitate orders between you and your customers
• Send you service-related communications
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve user experience
• Protect against fraudulent or unauthorized activity

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With your customers: Your business information and menu are publicly displayed on your website.
• Service providers: We work with third-party services (hosting, analytics, payment processing) that help us operate our platform.
• Legal requirements: We may disclose information if required by law or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Export your data in a portable format
• Opt out of marketing communications

To exercise these rights, please contact us at privacy@menubar.in.

8. Cookies

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how our platform is used. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our platform may integrate with third-party services (such as WhatsApp for order notifications). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of Menubar after changes constitutes acceptance of the updated policy.